Privacy policy

Privacy Policy

Last updated: 17 December 2025

Vyvé Concept AS ("we", "us", "our") operates this online store and website. This privacy policy explains how we collect, use, store and share personal data when you visit our website, make a purchase or otherwise contact us.

By using our website, you confirm that you have read and understood this privacy policy.

1. Data controller

The data controller for your personal data is:

Vyvé Concept AS
Org. no.: 936603467
Address: Jens Zetlitz gate 26A
Email: info@vyveconcept.com

2. Personal data we collect

By "personal data" we mean information that can be linked, directly or indirectly, to you as an individual.

Depending on how you use the website, we may collect the following:

Contact details
Name, address, billing address, delivery address, telephone number and email address.

Payment and transaction information
Payment method, payment confirmation, purchase history and order details. (We do not store complete card details – these are handled by secure payment providers.)

Account information
Username, password (encrypted), preferences and settings.

Communication
The content of emails, contact forms and other communication with us.

Technical information and usage data
IP address, browser type, device, cookies and how you navigate the website.

3. How we collect data

We collect personal data:

directly from you when you make a purchase, create an account or contact us
automatically through your use of the website (cookies and similar technologies)
via our partners and service providers (e.g. payment and shipping providers)

4. Purpose and legal basis

We process personal data for the following purposes:

To fulfil our agreement with you
– processing orders, payments, delivery, returns and customer accounts
(Legal basis: GDPR Art. 6(1)(b))

To comply with legal obligations
– accounting, bookkeeping and regulatory requirements
(Legal basis: GDPR Art. 6(1)(c))

For customer service and improving our services
– responding to enquiries, analysing use of the website
(Legal basis: GDPR Art. 6(1)(f) – legitimate interest)

For marketing
– newsletters and marketing where you have given consent
(Legal basis: GDPR Art. 6(1)(a))

You may withdraw your consent to marketing at any time.

5. Sharing personal data

We only share personal data where necessary, and with trusted third parties such as:

Shopify (operation of the online store)
payment providers (Vipps, card, Apple Pay, etc.)
shipping and logistics partners
IT and operational services

All third parties process data in accordance with applicable data protection legislation.

6. Shopify

The online store is operated via Shopify Inc. Information you provide to us is stored on Shopify's secure servers, which may be located outside Norway/the EEA.

In certain cases, Shopify may act as an independent data controller for certain data. You can read more here:
https://www.shopify.com/legal/privacy

7. Cookies (cookie policy)

What are cookies? Cookies are small text files stored on your device when you visit our website. They are used to remember preferences, ensure functionality and analyse traffic.

Which cookies do we use?

Necessary cookies – Required for the website to function, e.g. shopping basket and login. Cannot be disabled.
Functional cookies – Remember your preferences and settings.
Analytics cookies – Help us understand how the website is used (e.g. Google Analytics, Shopify Analytics).
Marketing cookies – Used for targeted advertising, where you have given consent.

Consent When you first visit the website, you will be asked to consent to the use of non-necessary cookies. You can change or withdraw your consent at any time via the settings on the website.

Third parties We use services from Shopify, payment providers and analytics tools, among others, which may set their own cookies. These process data in accordance with their own privacy policies.

More information For questions about our use of cookies, contact us at info@vyveconcept.com.

8. Retention and deletion

We only retain personal data for as long as necessary for the purpose for which it was collected:

purchase and accounting data are retained in accordance with the Norwegian Bookkeeping Act (5 years)
customer accounts are deleted when no longer active or upon request
marketing data are deleted when consent is withdrawn

9. Your rights

You have the right to:

access your personal data
rectification of inaccurate data
erasure ("the right to be forgotten")
data portability
object to or restrict processing
withdraw consent

To exercise your rights, contact us at info@vyveconcept.com.

10. Complaints

If you believe we are processing personal data in breach of the regulations, you may lodge a complaint with:

Datatilsynet (the Norwegian Data Protection Authority)
www.datatilsynet.no

11. Changes

We may update this privacy policy as needed. The current version will always be available on the website, with the date of the latest update.

Free delivery in Norway

Delivery is free within Norway. We deliver to the rest of Europe and worldwide on request – please contact us for a delivery quote.

Made in Norway and Europe

Made in partnership with Norwegian and European manufacturers, ensuring quality, sustainability and fine craftsmanship.

Designed to last

Our collection is built from durable materials. Oak, stone and timeless surfaces — made to withstand daily use for generations.

Our design language

We set out to create a signature collection that expresses our aesthetic. Fewer choices — each one carefully selected for a coherent whole.